The concept I found most interesting is the section on the
SWOT model. SWOT stands for strengths, weaknesses, opportunities, and threats
and is used in evaluating companies. It can be used to decide on a marketing
strategy or even for making decisions. In analyzing a company, we first
evaluate the strengths it has which
are defined as their “assets and core competencies.” An example given is
Walmart which is a large corporation that provides low prices for their
customers. The weaknesses of a
company are also evaluated in the SWOT model. This can include inadequacies
like “lack of expertise, insufficient information, limited financial resources,
or poor location.” It is important for a company to also acknowledge its
weaknesses and not just advertise based on its strengths. That way, they can
find problems and therefore find solutions for them. Opportunities can include “new technology, increases in consumer
spending, and untapped markets.” For instance, a company that used to focus on
adults can take advantage of also attracting teens in some way. Threats include inevitable problems like
natural disasters, slow economy, government rules, etc. The housing market is a
great example of this because of the economy; people were foreclosing their
homes therefore the values of houses also dropped. Overall, this section was
really helpful, not just in studying marketing but also in making decisions.
I agree with you saying that it is important for a company to acknowledge its weaknesses and not only advertise based on its strengths. The companies can make some changes to improve what they are not good at by knowing clearly their weaknesses. In that way, I am sure that can definitely help in making marketing decisions and also benefit the companies. Strengths and weaknesses require an internal assessment while opportunities and threats are external to a company. On the other hand, open-minded and creative critical thinkers are the most likely to capitalize on an opportunity. Thus, I believe communication and listening skills are also the key to lead to good or bad marketing decisions. It will only benefit the company that keep a good relationship with the customers.
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